Complaints


Voice your claim! Online casinos run complex operations with multiple software providers, servers and financial institutions or Bitcoin wallets interconnected and in constant communication. As much as staff and experts try to manage these complex systems and their interactions in order to avoid any problem, a number of issues may arise. If you experience any trouble or have an issue with Betchain regarding your interaction with the casino, or you feel you were treated unfairly, you have a right to voice your complaint. Our staff will take care of any problem you have, but if you still feel that you haven’t been taken care of, follow the link below to post your complaint on Ask Gamblers.

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